The Infogoal.com website is a service provided
First Place Software, Inc. (FPSI) who is committed to protecting and
What personally identifiable information of yours is collected
What organization is collecting the information
How the information is used
With whom the information may be shared
What choices are available to you regarding collection, use and distribution
What kind of security procedures are in place to protect the loss, misuse or
alteration of information under
How you can correct any inaccuracies in the information.
"Messages To Us" form at infogoal.com.
Downloadable Software Disclaimer
1. Under 18s
Children are not eligible to use our services and we ask that minors (under
years of age)
do not submit any personal information to us.
2. Information We Collect.
Our primary goal in collecting personal information from you is to provide
smooth, efficient, and personalized experience while using our services.
This allows us to provide services and features that most likely meet your
and to customize our service to make your experience easier and quicker.
To fully use our services, you will need to register using our online
where you will be required to provide us with your contact information (e.g.
and some other information relating to your professional employment
(e.g. name of the company you work for, your position there).
We automatically track certain information about you based upon your
on our site. We use this information to do internal research on our users'
demographics, interests, and behaviour to better understand and serve our
This information is compiled and analysed on an aggregated basis.
Web Server Log Files. Using the Site's web server log files, we use
to analyze trends, track users' movement, and gather broad demographic
information for aggregate use. IP addresses are not linked to personally
identifiable information. This information may include the URL that you just
came from (whether this URL is on our site or not), which URL you next go to
(whether this URL is on our site or not), what browser and operating system
are using, your IP address etc.
We may also offer certain features that are only available through the use
Cookies can also help us provide information which is targeted to your
Surveys & Contests. From time-to-time our site may request
users via surveys, contests
or for a particular service (e.g. newsletter).
Participation in these surveys or contests is completely voluntary and the
therefore has a
choice whether or not to disclose this information.
Information requested will include contact information (as supplied to the
and supplementary information on your professional interests, opinions and
(e.g. choice of software, working practices, opinions on industry issues,
feedback on the infogoal.com web site).
We will use the contact information to notify winners. We will not publish
details on the site though on request we will provide details of any
name and organisation.
If the survey or contest has a sponsor then we will share information given
entrants with the sponsor.
Payment Processing. In order to process payments online we require the
address for the credit card used
and our external payment provider, 2Checkout.com, requires your credit card
For details of how your information is used, please see following section.
3. Our Use of Your Information.
We use personally identifiable information about you to improve our
and promotional efforts,
to statistically analyse site usage, to improve our content and product
offerings and to customise our site's
content, layout, and services.
We believe these uses allow us to improve our site and better tailor it to
our users' needs.
We use your e-mail address to send you newsletters or other communications
example, digests of the forum posts)
that you have requested from the Site. Out of respect for our users we offer
opt-out (see 4. below).
We use information in the file we maintain about you, and other information
obtain from your current
and past activities on the Site, to resolve any disputes, troubleshoot
and enforce our User Agreement.
At times, we may look across multiple users to identify problems or resolve
disputes, and in particular
on rare occasions we may evaluate your information to look for users using
multiple User IDs or alias.
Payment Processing. We take online payments for our subscription and
We use 2Checkout.com as our external payment provider.
In addition to the information outlined above,
we require the billing address of the credit card you use so that we can
2CheckOut.com who check the address against the cardholder's details for
We store these billing details on our servers in case we need to contact you
the future regarding payments.
2CheckOut.com requires that you provide your credit card details to process
This is done on a secure 2CheckOut.com server using SSL (secure sockets
As you go through the transaction process you are transferred to
2CheckOut.com's servers for the secure transaction where
the information you submit goes to 2CheckOut.com.
After the transaction has been completed you are returned to the FPSI site.
FPSI does not have any access to these credit card details and they are not
processed in any way by FPSI. In the case of a suspected fraudulent
may be disclosed to FPSI by 2CheckOut.com for the sole purpose of performing
FPSI is not permitted to then retain these details. These details are stored
securely by 2CheckOut.com
in order to process future payments you may make, but 2CheckOut.com does not
information for any other purpose.
Your Personal Information is stored in our databases, which are located in
Please note that the information you enter may at some time be transferred
USA for the purposes of processing by FPSI or any of its affiliates.
By submitting your information, you consent to this transfer.
4. Opt-Out of Email Communications
If at any stage you wish no longer to receive any e-mails that you receive
the site you can
stop them coming by changing your preferences in the
"Update Your profile" page.
On this page you can define what e-mails you receive from the site (if any)
save your settings.
5. Our Disclosure of Your Information
Unfortunately, due to the existing regulatory environment, we cannot ensure
all of your private communications and other personally identifiable
will never be disclosed in ways not otherwise described in this Privacy
By way of example (without limiting the foregoing), we may be forced to
information to the government or third parties under certain circumstances,
third parties may unlawfully intercept or access transmissions or private
communications. We can (and you authorize us to) disclose any information
you to law enforcement or other government officials as we, in our sole
discretion, believe necessary or appropriate, in connection with an
investigation of fraud, intellectual property infringements, or other
that is illegal or may expose us to legal liability.
As a general proposition, we do not sell or rent any personally identifiable
information about you to any third party.
Advertisers. We do aggregate personally identifiable information and
such information in aggregate to advertisers and for other marketing and
promotional purposes. However, in these situations, we do not disclose to
entities any information that could be used to personally identify you.
infogoal.com community. Throughout the Site, you are identified by
your User ID,
which is thereby disclosed to other users and third parties. Your User ID
used to identify you and your activities throughout the Site. Other people
see your rating, your postings on the Site, and so on. We also provide
number of ways to allow other users to find more out about you and your site
activities if you give them permission to access this information. Please be
aware that if you post personal information online that is accessible to the
public, you risk receiving unsolicited messages from other parties in
infogoal.com cannot be liable for any such communications.
Legal Requests. infogoal.com cooperates with law enforcement
inquiries and other
third parties to enforce laws, intellectual property and other rights.
and international law enforcement agents can request and may receive your
personally identifiable information.
Suppliers and Other Service Providers. From time to time we use third
Suppliers and Service Providers to facilitate our services. Where any
Provider collects information directly from you (such as the situation where
ask a Service Provider to conduct a survey for us) you will be notified of
involvement of the Supplier or Service Provider, and all information
you make will be strictly optional.
6. Discussion Forums
If you choose to post messages in our forums, or leave a message or comment
other areas of the site (e.g. comments in the Providers section of the
leave feedback for us or other users, we will store such information in a
personal to you. This is so that we can see what contributions you have made
Where you make such comments or forum posts, your User ID will also be given
the site allowing other users to click on it to find out more about you.
Although you may update and choose your own User ID, it is always publically
available information. For all other personal profile information you may
what other site users can see using the 'Edit My Profile' section of the site
We track which forum messages individual site users read. This is in order
help us understand which content that user is most interested in. We use
intelligence to help personalise the site to match the interests of the
7. "Tell a friend" services
Infogoal.com offers a service whereby you can e-mail site content (for
a particular forum post) to a friend or colleague. This will involve
the e-mail address of your friend. We do not use the e-mail addresses you
for any purpose other than to send your e-mail. We do not store, rent or
these e-mail addresses.
8. Control of Your Password
Except as specifically permitted by this section, you may not disclose your
infogoal.com password to any third parties nor share it with any third
If you lose control of your password, you may lose substantial control over
personally identifiable information and may be subject to legally binding
actions taken on your behalf. Therefore, if your password has been
for any reason, you should immediately change your password by visiting the
preferences page on the Site.
You may, however, disclose your password to certain third parties with whom
infogoal.com has entered into specific contractual and technical
designed to safeguard your password, in order to enjoy the benefits of those
third parties' services in relation to the infogoal.com services.
If you wish to change your password you can do so at any time through the
'Edit Your Profile' section of the site at
9. Reviewing and Changing Your Personally Identifiable Information
You can after logging in review and change the information you submitted during
registration by visiting the preferences page on the Site
You must promptly update your information if it changes. Once posted, you
change or remove any public postings made in our forums or other message
or the feedback area.
You can at any time ask to see and have removed any information that we have
stored on you, though we reserve the right to charge for this service.
contact Ashley Friedlein if you would like your personal information
will retain in our files information you have requested to remove in some
circumstances, such as to resolve disputes, troubleshoot problems and
our User Agreement. Further, such prior information is never completely
from our databases due to technical constraints and the fact that we back up
systems. Therefore, you should not expect that all of your personally
identifiable information will be completely removed from our databases in
response to your requests that it be removed.
10. Other Information Collectors
only addresses the use and disclosure of information we collect from you. To
extent that you disclose your information to other parties, whether they are
other members of the Site or other sites throughout the Internet, different
rules may apply to their use or disclosure of the personal information you
disclose to them.
In order to process and protect your credit card details, our payment
2CheckOut.com uses SSL (secure sockets layer) encryption. The secure server
hosted by 2CheckOut.com and not FPSI.
On the FPSI site we use best endeavour to safeguard the confidentiality of
personal identifiable information but we do not use encryption (such as SSL)
firewalls to further protect the information as it travels across the
This is because we do not believe that, apart from the credit card
processed by 2CheckOut.com, the personal information we currently collect
warrants such measures and the accompanying loss of speed experienced. You
should be aware that "perfect security" does not exist on the Internet.
If we are going to use your personally identifiable information in a manner
different from that stated at the time of collection we will notify you via
email, prior to making such changes. You will have a choice as to whether or
we use your information in this different manner. In addition, if we make
material changes in our privacy practices that do not affect user
already stored in our database, we will post a prominent notice, before
go into affect, on our web site notifying users of the change. In some cases
where we post the notice we will also email users, who have opted to receive
communications from us, notifying them of the changes in our privacy